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License Information -12237

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I'm setting up a new interface and it doesn't seem to be polling the database for tags.

 

Going through the message log I see the following:

 

License Information: [-12237] This interface is not explicity allowed in the license file.  Level: Normal  Process name: PICSIUCOS.exe(1328) remote ID: 106 AppName: PI-IN-CSI-UCOS-NTI.PI-IN-UNIINT

 

 

Could this be the root cause as to why these tags aren't polling?

 

The system being polled is CSI UCOS SCADA system by the way.


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