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Problems with launching Virtual Learning Platform

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Hi everybody,

 

I bought on Thursday Virtual Learning Lab Environment - One Month Pass, but can't lounch any session til now. Checked connection, and everything is working as it should from my side.

When I'm trying to lounch the environment, I can see only communicate:

Session Start Time:    Object reference not set to an instance of an object.

And then, after closing the session, what's the only possibility:

 

 

Server Error in '/' Application. Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

 

 

I know that it may take til 48 hours to wait for active session, but it's already 4th day.

Is it sth wrong with settings from my side?

I tried to connect withouth firewall as well, with same effect.

 

How can I get the access to platform?
 


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